Information we collect
We collect the details you choose to provide, including your name, email address, Egyptian mobile number, delivery address, account details, order notes, customization requests, and product reviews. We also receive basic technical information needed to protect the website, such as your IP address and browser request data.
How we use it
We use your information to create and manage your account, prepare and deliver orders, communicate about custom artwork, send transactional emails, prevent abuse, provide customer support, and improve the storefront.
Orders and service providers
Orders are managed through WooCommerce on our WordPress website. Email delivery and hosting providers process only the information needed to operate those services. We do not sell your personal information.
Cookies and account sessions
We use essential cookies to keep your account signed in and protect authenticated actions. The shopping bag may also be stored in your browser so it remains available while you shop.
Reviews
Product reviews are public and may show your display name, rating, review text, date, and verified-purchase status. Your email address is used for verification and is not displayed publicly.
How long we keep information
We retain order and account records for as long as needed to provide the service, meet tax and legal obligations, resolve disputes, and prevent fraud. Browser-stored shopping data can be removed by clearing your browser storage.
Your choices
You may ask to access, correct, or delete eligible personal information. Some order records may need to be retained where required by law. You can also sign out at any time from your account menu.
Contact us
For privacy questions or requests, email support@minimenahgallery.com. Please do not include passwords or payment details in your message.